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Your security specialist has chosen EMERgency 24 National Alarm
Monitoring to monitor your premises because of our speed of
response, reliability and experience.
Select a bookmark below to discover
for yourself why EM24
is the best possible choice for security monitoring.
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How
do we rank?
In independent surveys conducted by a leading security industry
trade publication, Emergency 24 is consistently rated as the
most preferred monitoring company by more security
professionals, when ranked with all the other alarm monitoring
companies in the country.
EMERgency
24 monitors more alarm systems, in more states, than any other
monitoring company serving independent security companies. We
monitor premises in all 50 states, including Alaska and Hawaii.
We have monitoring stations across the country: Washington
D.C., Detroit, Chicago and Los Angeles.
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EM24
Alarm Response
We will call to verify your alarm signal before we dispatch emergency authorities. Or, if you prefer,
we can call the authorities immediately without verification from your premises. Then we call your
designated contacts until we reach someone to report that authorities have been dispatched. For
emergency conditions other than fire or burglary, you have a choice of a dozen alarm response
options.
If an intruder forces you to call and cancel an alarm, or you suspect someone is on the premises
who may be able to hear our verification call to you, use your stress code instead of your passcode. Our monitor tells you
that the alarm is canceled, then calls the police and informs them of a
stress situation.
If you accidentally trip your alarm, call us with your passcode
to cancel the false activation. For an
even quicker response, call a toll-free number which automatically cancels the alarm without a
monitor's assistance. You'll get a "ring back" to confirm that your cancellation was received in
time. EMERgency 24 can cancel a false alarm faster than anyone else based upon our sophisticated
hardware and custom software.
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Our
Staff
We employ the largest team of software programmers, compared to
other central stations, to ensure that your alarm will be
handled in the fastest, more reliable manner. EMERgency 24's
monitors receive 120 hours of training before they handle their
first alarms. On-going training hones their skills and
facilitates procedural changes. Every employee must pass the
respected Reid Honesty Examination, the Wunderlic Aptitude Test
and an FBI fingerprint check. Employee honesty and
confidentiality assures subscribers that their private
information stays that way.
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UL
Listed
Our headquarters central station meets or exceeds all
Underwriters Laboratories requirements. UL representatives randomly inspect all listed facilities to ensure ongoing
compliance. You may earn a discount on your property insurance
when you report that your premises is monitored by a UL
listed
central station.
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The
Right Equipment
The right equipment is vital when every precious second counts.
Our computer capacity exceeds 18 gigabytes (18 billion bytes) of
storage space. EM24's client-server based system is powered by a
dual processor system which, teamed with a memory capacity of
one gigabyte, is capable of processing 450 million instructions
per second. The system is supported by a fully redundant data
network that includes a RAID subsystem for 100% data availability.
If electricity is interrupted for any reason, an alternate power
source automatically takes over. For an extra measure of
security, we also have a computer supervised generator that
allows us to continue monitoring even during an extended
blackout.
We
own and operate our own fully redundant telephone switch,
powerful enough to service a town of more than 100,000. Each piece
of hardware has an in-place, on-line backup, directed by custom
software designed to make a "switch-over" in
seconds.
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Life
Card™
You'll never want
to be without one. The Life Card™ gives positive identification,
pertinent medical information, and most importantly - our
toll-free phone number.
Carry
the Life Card™ at all times. If you are in an accident…or your
car breaks down on a lonely road…or if you're traveling
abroad…help is just a toll-free phone call away.
As
soon as your emergency is reported, our data bank brings up a
list of contacts. A monitor calls from this list until reaching
one of your contacts to report the nature of the emergency and
where you can be reached.
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What does this mean to you?
It means that alarm dealers choose us because
of reputation, but stay with us because of the fast, reliable
service we deliver.
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